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Measure the bottleneck

Three takeaways from Mo Khazali at SDLCAI 2026:

1. Tool activity alone does not establish customer value.

2. Turn recurring mistakes into checks and shared blueprints.

3. Track flow, failures, rework and customer outcomes.

Paraphrased from “1978: The Last Good Year”. Watch the full talk: https://www.youtube.com/watch?v=l8quIPHmakI

#SDLCAI

ALT TEXT
Measure the bottleneck. Mo Khazali at SDLCAI 2026. Three paraphrased talk takeaways: 1. Tool activity alone does not establish customer value. 2. Turn recurring mistakes into checks and shared blueprints. 3. Track flow, failures, rework and customer outcomes. sdlcai.org

TALK SUMMARY
https://sdlcai.org/2026/talks/mo-khazali-industry-perspective/

SOURCE PASSAGES
6:43–12:34 — https://www.youtube.com/watch?v=l8quIPHmakI&t=403s
25:43–28:51 — https://www.youtube.com/watch?v=l8quIPHmakI&t=1543s
31:43–35:39 — https://www.youtube.com/watch?v=l8quIPHmakI&t=1903s

CONTEXT
- The internal pilot comparison is observational; it does not isolate the effects of AI from changes to the delivery process.